CUSTOMER SERVICE
HOW CAN WE
HELP?
Whether you need assistance with an order, sizing, delivery, returns or a custom project, our team is here to guide you.
FIND THE RIGHT SUPPORT
What Can We Help You With?
Choose a topic below or contact our team directly for personal assistance.
ORDER SUPPORT
Questions about an order, item or order status.
SHIPPING & DELIVERY
Delivery availability, dispatch information and destination guidance.
RETURNS & EXCHANGES
Contact us before returning an item for eligibility guidance.
SIZE & FIT
Help understanding product measurements and choosing a size.
PRODUCT CARE
Guidance for keeping your apparel performing and looking its best.
CUSTOM & BULK ORDERS
Support for brands, teams, businesses and private-label projects.
CONTACT OUR TEAM
Personal Support for Every Question
For order, product or sizing assistance, contact our team with the relevant details. If your question concerns an existing order, include the order number so we can understand your request clearly.
info@uswaapparel.com
PHONE
+92 307 645 6546
LOCATION
Sialkot, Pakistan
ORDER SUPPORT
A Clear Path to Assistance
Share the right details and our team can understand your request more efficiently.
SHARE YOUR DETAILS
Tell us your name, order number where applicable, product and the assistance you need.
WE REVIEW YOUR REQUEST
Our team reviews the information and identifies the appropriate guidance or next step.
GUIDANCE & FOLLOW-UP
We explain the available action clearly and follow up where further coordination is required.
IMPORTANT INFORMATION
Service Guidance
Shipping, return and exchange conditions can vary by destination, item and order type. Contact customer service when you need confirmation for your specific order.
SHIPPING & DELIVERY
Availability, cost and estimated timing depend on the destination and order type. Confirmed details are provided during checkout or order coordination.
RETURNS & EXCHANGES
Contact us before sending an item back. Eligibility depends on order type, item condition and the applicable terms.
SIZE & FIT
Review the size information on the product page and ask for guidance before ordering if you are uncertain.
PRODUCT CARE
Follow the care label attached to your garment. Contact support with the product details when specific care guidance is needed.
FREQUENTLY ASKED QUESTIONS
Quick Answers Before You Contact Us
Email info@uswaapparel.com or call +92 307 645 6546. For order help, include your full name and order number where applicable.
Please share your full name, order number, product name, size, colour and a clear description of the help you need. Photos may be useful when your question concerns an item received.
Contact us as soon as possible. Whether a change or cancellation can be accepted depends on the order’s current processing or production status.
Dispatch and tracking information is provided when available. Delivery availability, cost and timing depend on the destination and order type.
Contact customer service before sending any product back. Eligibility depends on the order type, item condition and the applicable return or exchange terms.
Yes. Review the size information shown on the relevant product page and contact us before ordering if you need additional guidance.
Yes. Custom colours, logos, private labels, size combinations and packaging are available for bulk orders. The minimum order quantity is 20 pieces.
USWA Apparel works with customers, brands, teams and businesses in international markets. Shipping availability, costs and destination requirements depend on the order and country.
CUSTOM & BULK ORDER SUPPORT
Support for Brands, Teams & Businesses
Our team can guide you through product selection, customisation requirements, size combinations, branding and packaging for a structured bulk-order enquiry.
MINIMUM ORDER: 20 PIECES
CUSTOM COLOURS
Develop colour options suited to your collection or team.
LOGOS & BRANDING
Discuss suitable branding and placement requirements.
PRIVATE LABELS
Support for label and brand presentation requirements.
SIZE COMBINATIONS
Coordinate mixed sizing for teams, groups and product runs.
CUSTOM PACKAGING
Discuss packaging requirements as part of your project.
STILL NEED HELP?
Our Team Is Ready to Assist
Contact USWA Apparel for order, product, sizing or custom-manufacturing support.
